FAQ Wedding Cakes

Design

There are so many options for design and finish that it can be daunting when trying to decide. Here at Vanilla Bean Bakery we can do for you a buttercream cream finish, fondant finish or what is very popular at the minute are naked and semi-naked cakes. And of course, we can also do cupcake towers. There is also the option to hire a dummy cake for display and we can provide cutting cake direct to the kitchen of your venue.

Choose your Flavours

To choose your flavours we give a sample box of tasters at your consultation. We do not charge for this and it is given to you to take away and taste at your leisure. 

Special Dietary Cakes

Our cakes may contain butter, wheat flour, eggs and nuts and are made in an environment that handles nuts and soya. We do not cater to any special dietary requirements. We accept no liability for a customer suffering an allergic reaction from consuming our cakes.

Confirm The Booking

 Confirm The Booking….as we strictly limit the number of wedding cakes we make each year, we can only confirm the booking is secured in the diary with a €50 deposit. The balance is payable 14 days before the date of the wedding. Payments can be made in cash, bank transfer or online via debit or credit card. Please ensure also that you have submitted a booking form with your deposit as it is vital that we have all details in writing for your booking. You will find the booking form here to download. 

Delivery & Set Up

We prefer to deliver all our wedding cakes ourselves and we do not charge extra for delivery to venues in or near Tullamore, Birr, Athlone, Mullingar, and Portlaoise. We may need to add a cost for delivery for venues further away.

Collection

It is possible to collect some of our smaller or more simple designed wedding cakes. You can purchase a number of wedding cakes from our online shop that can be collected. 

If you or your representative elects to pick up and set up the cake, you assume all liability and responsibility for the condition of the cake once it leaves our possession.

Photography

We love to see your wedding cake photos and would love to get some high-resolution photos afterwards form you. Also please feel free to share and tag us on social media from your Special Day

Cake Stands

If the use of a cake stand or other display materials is required we reserve the right to make an additional charge and /or request a security deposit on such items. It is the responsibility of the person(s) making the booking to return these items after the wedding and without unreasonable delay and in the same condition that they were provided in. We reserve the right to recover replacement cost or retain any security deposit if such items are not returned or returned damaged

Non-Edible Cake Decorations

Non-edible materials are used as decoration in some of our designs. Please note that jewels and accessories such as brooches, ribbons, silk flowers, diamante, beads, feathers, etc. that are used to decorate some of our cakes are not edible and must be removed from your cake before serving. We accept no responsibility for any physical harm that may arise from the use of these accessories.

Cakes decorated with Fresh Flowers

If your cake design requires fresh flowers, they can be supplied by your florist or our florist. Please note some flowers are not suitable for use as cake decoration. Ask your florist for details regarding toxicity. We cannot be held liable for any contamination to our food products that may arise from their misuse.

If flowers are provided by an outside source, we will collect (if feasible) and add to your cake for an additional fee. You acknowledge that fresh flowers are not a food product, and may contain pesticides, insects, dirt, or other contaminants.

Design changes

We endeavor to provide the cake(s) to the agreed design, as it is a homemade product small variances to the design that may occur. An artistic interpretation of the design requirements or practical requirements to ensure the stability of the cake(s) may also result in variances to the final design.

Health & Safety

For Health and Safety and Insurance reasons, we do not take in any cakes to be iced and decorated. As we cannot guarantee a product that that has not been made on the premises.

If we feel that any tier of your cake is not stable or is not 100% for any reason we will substitute that tier for a dummy and bring your baked cake to the hotel kitchen for cutting.

Cancellation

We will give a full refund if you cancel more than 6 months from the wedding date, 50% refund 3-6 months notice. We cannot offer any refund for notice of fewer than 3 months

Terms and Conditions

a €50 deposit is required to secure/confirm the date in the diary – this can be paid at any time but the date will only become a confirmed booking upon receipt of a deposit. The balance is required 14 days before the date of the wedding. Cake samples are provided free of charge and as many meetings, discussions as is required to finalise the details of the wedding cake.